Deployment Engineer
3 month contract
Outside IR35 - £200 - £320 Per Day DOE
Full time in Reigate, Surrey
This role is on-site 5 days per week; please only apply to this role if you are happy to travel 5 days a week to Reigate.
Purpose of the Role: Are you passionate about technology and delivering exceptional support? We are looking for a Deployment Engineer to join our clients team and play a vital role in ensuring the efficient preparation, allocation, and management of our clients devices for employees. Supporting both on-site and remote users, you will oversee the life cycle of hardware assets, maintain accurate records, and provide top-notch assistance during the device transition process.
Your responsibilities will include:
On-Site Device Preparation & Allocation:
* Unbox and prepare new laptops for distribution, ensuring all devices are correctly asset-tagged and ready for allocation.
* Verify hardware specifications and accessories to meet program requirements.
Old Device Collection & Data Wiping:
* Manage the collection of old devices from employees, ensuring proper tracking and retrieval.
* Coordinate secure data wiping and removal of old devices in compliance with company policies and asset management systems - Intune.
Asset Management System Updates:
* Maintain accurate and up-to-date records in asset management systems for both new and returned devices.
* Ensure devices are reassigned or removed from management systems to facilitate proper life cycle tracking.
Remote User Logistics & Courier Coordination:
* Facilitate the packaging and shipping of new laptops for remote employees, ensuring timely retrieval of old devices.
* Collaborate with courier services to manage deliveries and returns effectively.
User Liaison & Support:
* Act as the main point of contact for employees regarding hardware allocation, addressing questions, and troubleshooting issues.
* Provide guidance on setup and assist with user-specific concerns related to new devices.
Role Requirements:
* Proven experience in IT Asset Management/ Hardware Support/ Deployment Engineer roles.
* Demonstrated Intune experience.
* Experience with secure data wiping procedures and compliance standards.
* Ability to manage logistics and coordinate with courier services.
* Key communication skills to liaise with multiple stakeholders across teams.
* Experience within Agile and ITSM environments is advantageous.
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