Job summary A fantastic opportunity has arisen for a Community Support Worker to join the Assessment and Diagnosis team within the Dementia Assessment and Support Service. We are in an exciting period of change due to the Dementia Transformation taking place across Shropshire, Telford & Wrekin. This community-based role will involve supporting the triage and initial contact with service users and their families, working in the community with our qualified staff and offering post-diagnostic interventions to those who are diagnosed with a dementia. The service can be very fast paced and therefore the ability to work efficiently under pressure and respond to high service demand is essential. Additionally, the post holder will need to be confident to work autonomously and organise their time effectively. You will be highly motivated, have excellent communication skills and work well as part of a team, they will also have determination and drive committed to working holistically to improve the quality of life for people with dementia, their family and carers and also demonstrate a range of therapeutic interventions. A good positive attitude towards this specialised client group needs to be demonstrated and also the aptitude to the contribution of continual development of the service incorporating evidence-based practice. The post holder will be expected to adopt a blended working approach. Main duties of the job You will be responsible for the provision of planned care working in partnership with service users. You will work collaboratively with other Trust services to provide seamless care for service users and their families within the Dementia Assessment and Support Service. Ensure the delivery of high quality care through and demonstrate high personal standards in clinical practice. See service users as appropriate, to carry out agreed interventions under the supervision and guidance of the lead professional. Work with multi-disciplinary team To participate where appropriate in robust risk assessments and risk management plans under the supervision and guidance of the multi-disciplinary team and support the team to practice positive risk taking where appropriate to improve quality of life, well-being and maximise occupational performance/independence. Under the supervision and guidance of the multi-disciplinary team to deliver a range of non-pharmacological interventions following specific assessments to enable understanding of any expression of an unmet need and to maximise an individuals abilities. You will be expected to undertake senior healthcare support worker competencies including physical health competencies About us By joining Team MPFT, you will be helping your communities and in return for this, we will support you by; Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met) We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people. Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application. Please note, we may be required to close this vacancy early if we receive a high volume of applications Date posted 03 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Full-time Reference number 301-KM-25-7029722 Job locations Hall Court / Severn Fields - to be negotiated Fuller House, Hall Court Telford TF3 4NF Job description Job responsibilities Please see attached Job Description and Person Specification uploaded to the advert. -Triage / Information gathering -Community based work -Post-Diagnosis Information Job description Job responsibilities Please see attached Job Description and Person Specification uploaded to the advert. -Triage / Information gathering -Community based work -Post-Diagnosis Information Person Specification Experience Essential Experience of working with service users and carers Experience of working with people with dementia Desirable Community based experience of working with people with dementia Experience of working in mental health services Skills Essential Patient-centred approach to care Evidence of teamwork Desirable Previous use of clinical systems Person Specification Experience Essential Experience of working with service users and carers Experience of working with people with dementia Desirable Community based experience of working with people with dementia Experience of working in mental health services Skills Essential Patient-centred approach to care Evidence of teamwork Desirable Previous use of clinical systems Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Midlands Partnership NHS Foundation Trust Address Hall Court / Severn Fields - to be negotiated Fuller House, Hall Court Telford TF3 4NF Employer's website https://www.mpft.nhs.uk (Opens in a new tab)