About Us:Hey there! We’re ITW4, a buzzing IT solutions company in Prestwick with over 50 years of combined experience. We’re all about supporting business IT systems across Scotland, and we’re growing fast!
The Opportunity:Are you passionate about IT and eager to kickstart your career? We’re on the lookout for a motivated individual to join our team as an IT Support Apprentice. This role is perfect for someone who’s ready to dive into the world of IT, learn from the best, and make a real impact. Plus, there’s a chance to go full-time after your apprenticeship!
What You’ll Do:
* Get Hands-On: Shadow our engineers both in-house and on client visits.
* Be the First Line of Support: Answer calls and log support tickets.
* Tech Troubleshooter: Help with Microsoft 365, diagnose PC and laptop issues, and work on networking, WiFi, and telephone systems.
* Custom PC Builder: Assist in pricing and building custom PC systems.
* Team Player: Work closely with our experienced engineers, admin team, and directors on a variety of tasks.
What We’re Looking For:
1. A genuine passion for IT.
2. Enthusiasm and a proactive attitude.
3. Great communication skills.
4. A strong work ethic.
5. A driving licence is a plus, but if you’re learning, that’s co...