Immediate start with flexible working patterns
Competitive salary up to £28,000
About Our Client
The client we are currently recruiting for is a large industrial manufacturer based in Blackburn, alongside a number of distribution branches nationwide.
Job Description
Key responsibilities consist of:
* Building and maintaining positive relationships with customers
* Strong order book management to support on-time delivery, including date and block management
* Issuing regular order book updates to our key accounts
* Ensuring high levels of customer satisfaction through excellent sales service
* Handling customer queries and resolving issues promptly
* Meeting sales targets set by the management team
* Identifying sales opportunities and generating leads
* Accurate maintenance of Salesforce opportunities
* Processing quotations and orders
* Follow up quotations
* Clean order entry and handover to Supply Chain
* Reporting on sales trends and customer feedback
* Collaborating with the team to ensure smooth operations
* Staying updated on product knowledge and industry trends
The Successful Applicant
A successful Key Account Administrator should have:
* An educational background in business, sales, or a related field
* Experience in a customer service role
* Comfortable working in a challenging environment
* Team player yet self-motivated
* Ability to work on own initiative and focus on accuracy
* Strong communication and interpersonal skills
* A proactive approach to sales and customer service
* Experience within a customer-focused sales role is essential
* Dynamic approach with good communication skills (written and verbal)
* Commercially minded, supporting profitability
* Computer literacy - working knowledge of ERP and CRM systems (i.e. SAP, Salesforce)
What's on Offer
* FTC placement 6 months
* Permanency offer
* £27k basic DOE
* Flexible working shifts
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