Temporary Accommodation Officer
South East London
3 to 6 month ongoing contract
Mon to Fri 9am to 5pm
£26.68 p/hr umbrella
Responsibilities
Leading on Temporary Accommodation complaints and members enquiries
Liaising with managing agents and internal colleagues to ensure suitability of Temporary Accommodation
Working closely with our team of property inspectors to drive up the quality of Temporary Accommodation
Providing excellent customer service to our residents
Requirements
Achieve appraisal targets, service outcomes and outputs as agreed with your line manager
Experienced in dealing with complaints relating to Temporary Accommodation
Ability to work as a first point of contact for service users
Excellent attention to detail
Experience working in a housing association or council is ESSENTIAL
If you are interested in this position AND meet the requirements, APPLY NOW