Contents Location About the job Benefits Things you need to know Apply and further information Location Portsmouth, South East England, PO2 8BY About the job Job summary The uniformed civilians of the Royal Fleet Auxiliary (RFA) are professional qualified seafarers, trained and educated to recognised international maritime standards and deliver worldwide logistics and operational support to Royal Navy military operations. Fully integrated into front-line warships, the RFA is an essential element of how the Royal Navy operates with freedom around the globe. The RFA supports a wide spectrum of operations from high-tempo war fighting to counter piracy, disaster relief, counter narcotics, law enforcement and evacuation operations. The People and Training Directorate within Navy Command Headquarters is responsible for attracting, recruiting, training, sustaining and retaining inspired, capable and motivated people in an agile and flexible Whole Force to enable the Royal Navy to succeed on operations by putting our people capability first. Our modern approach to the future workplace and our singular focus on improving the lived experience presents a unique opportunity to support, enable and empower the people of the Royal Navy to thrive, and unlock their potential as valued and respected individuals who operate to fight and win. Our team is based within Navy Command Headquarters; the nerve centre of the Royal Navy providing the ships, people, aircraft and equipment to deliver the UKs defence policy. Civil Servants and Armed Forces personnel work together across a wide range of interesting and challenging jobs in different disciplines. This position is advertised at 37 hours per week. Job description It's important we proactively support, manage and administer the myriad of events, circumstances and occurrences that influence, change and affect the professional and private lives of our international Seafarers. This is a busy and complex people role which includes taking responsibility as the core attendance case work manager for issues regarding attendance, wellbeing and standards ensuring that actions are conducted and recorded in accordance with policy and procedure. Youll lead with the framework and be the main point to further integrate and digitise our HR functions within the wider Personnel and Training (P&T) teams to enable the RFA to benefit from the full catalogue of CS HR interventions (like all other RN CS). You will ensure timely and pragmatic resolution of case work to produce and respond to accurate resource and capability data, including forecasting and identifying/planning for any effect on the capability requirement, schedule, and process. Youll also work with Commanding Officers, our Career and Talent Team Leaders and our Career Managers to train and support them to understand and effectively undertake first line HR actions. Additionally, youll be asked to make regular contact with other teams across P&T carrying out similar functions and seek out ways to improve, digitise, automate and integrate our HR admin processes within an agile Whole Force Royal Navy. Person specification It is an exciting time to join our expanding, empowered, valued and invested RFA People Delivery Team within the headquarters of the Royal Navy. We are looking for someone interested in a busy People role that wants to be empowered to achieve outcomes within the policy. We are seeking a motivated, confident, autonomous team member with: Exceptional self-organisation and time management skills to prioritise and multi-task in a busy, complex team. A meticulous eye for detail Experience in professional use of O365 tools to collate, analyse and present data We are looking for someone who is enthused to work with a degree of ambiguity as the team develops, and who is confident enough to speak up with ideas and challenges. This is a dynamic role within an environment where the people and capability priorities change regularly and so presents an excellent professional opportunity for a proactive, flexible problem solver. This role can entail speaking with our team members and partner agencies as they navigate challenging, uncertain and difficult personal circumstances (for which training and support will be provided) and therefore we ask that applicants consider and self-assess their resilience and suitability for the position. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Working Together Managing a Quality Service Benefits Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference. Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Navy Command civil servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service. Personal & professional development Alternative working patterns for many roles Access to a confidential, professional support service Discount schemes. Bicycle / season ticket loans. Enhanced maternity, paternity, and adoption leave. Special paid leave to volunteer up to 6 days a year. In Navy Command we believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking an apprenticeship as part of your role. An apprenticeship is a combined package of work and training. Through an apprenticeship you will gain professional knowledge, practical experience, and the broader skills required to up skill you in your current role and pave the way for your future career. Most of the training will be 'on-the-job', with the remaining 'off-the-job training often delivered by a training provider. This means minimal disruption and maximum impact. Professional qualifications can be achieved through an apprenticeship and range from Level 2 (equivalent to 5 GCSEs), Level 3 (equivalent to 2 A Levels), and Levels 457, which can give you a foundation degree, a full Bachelor's degree, or a Masters degree. Apprenticeships normally last between 12 months - 3 years, depending on the level of the apprenticeship. Anyone can undertake an Apprenticeship and everyone, regardless of age, can benefit from developing their skills in an accredited way. Successful candidates can discuss their development options with their manager when in post. Our headquarters in Portsmouth also offers an impressive range of onsite facilities including a gymnasium, tennis courts, and other sporting facilities, a children's nursery, a bistro restaurant, a shop, and plenty of car parking spaces. Hybrid working (a blend of working in the workspace and from home) is encouraged. You should expect to work 2-3 days a week in NCHQ Portsmouth, in agreement with your line manager. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. This is the assessment process we will be following for this role, and what will be tested at every stage: Stage 1 - Application form including Behaviours and CV. Stage 2 - Interview including Behaviours. A CV will be required for this position, which you will submit using the CV template provided on the CS Jobs Dashboard in part two of your application, detailing job history and previous experience and skills. At sift and interview, you will be assessed against the following Success Profiles Behaviours: Making Effective Decisions Communicating and influencing Working Together Managing a quality service When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected. Please note if there are a large number of applications, the recruiter reserves the right to conduct an initial sift against the lead behaviour of Making Effective Decisions only. I nterviews will be held via Microsoft Teams. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to requir Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Shannon Paterson Email : shannon.paterson113mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: infocsc.gov.uk. Attachments 20241012_Navy Command Civil Service Applicant Pack V4-O Opens in new window (pdf, 3959kB) Defence Civil Servant Offer Opens in new window (pdf, 1562kB) Candidate Information Opens in new window (docx, 31kB) Share this page Print Email Facebook Twitter LinkedIn GMail