Are you an enthusiastic and organized individual with a passion for customer service and efficient operations? We’re looking for a Trade Counter Operations Coordinator to join our dynamic team Role: Trade Counter Operations Coordinator Salary: £30,000 per annum Location: Bredbury Reports to: Finance Director and Operations Manager About the Role: As a Trade Counter Operations Coordinator, you will play a vital role in our team, ensuring the smooth running of our trade counter operations. You will be responsible for processing orders, invoicing, and providing exceptional customer service both face-to-face and over the phone and email. Your contributions will support the Finance Director and Operations Manager in ensuring the highest standards of service and efficiency. Key Responsibilities: Order processing and management, ensuring all orders are accurately handled and completed on time. Invoicing and handling administrative tasks related to customer orders. Providing first-class customer service in-person at the trade counter, over the phone, and via email. Using various systems and Microsoft applications to manage orders and update customer records. Collaborating with internal teams to ensure smooth operations and customer satisfaction. What We’re Looking For: Strong experience in order processing, invoicing, and customer service. Proficient in using systems and Microsoft Office applications. Excellent communication skills – comfortable dealing with customers face-to-face, on the phone, and via email. Ability to work well as part of a team and manage multiple tasks simultaneously. Positive, proactive attitude with a strong attention to detail. Why Join Us? Competitive salary of £30,000 per annum. Be part of a supportive team that values customer service and operational excellence. Opportunity to work closely with senior management and contribute to the success of the business. Benefits: A Competitive salary starting at £30,000 Being part of a friendly and creative team Opportunities for career development Life Assurance Health cash plan