Commercial Insurance Account Handler - Canterbury
Our client is a Leading Independent Chartered Insurance Broker operating from multiple sites throughout the UK. Focused on delivering exceptional service to customers and developing our people they are looking for an additional resource in our office in Canterbury.
The Role
- Arranging and securing appropriate cover for new business and renewals, including recognising, and highlighting cross-sell opportunities or uninsured areas, and involving key stakeholders throughout the process.
- Responsible for assigned renewals, MTAs, and quotations in accordance with the company renewal process and placement strategy.
- Understanding clients their risk exposures and insurance needs.
- Dealing with insurers and brokers regarding quotations, policy and claims queries in accordance with the company's service level agreements.
- Accurately maintain all records on relevant systems for audit, compliance, and workflow purposes.
- Manage Aged Debtors within the agreed service standards, escalating to key stakeholders where applicable, ensuring the client has the most appropriate method of premium finance available to them.
- Deal with claims according to our procedures as they arise and refer to our in-house claims team where specialist knowledge is required
- Build, Manage and maintain relationships with internal ...