Property Description
Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!
Overview
Amara Cay Resort where laid-back luxury meets stunning ocean views. Picture swaying palm trees, a shimmering beachfront zero-entry pool, and lush tropical landscapes. Amara Cay features 110 tropical-inspired oceanfront rooms and suites, a lively Tiki Bar, Coastal-inspired restaurant Reel Catch, wedding and events spaces, thrilling watersports, 12 marina slips, wellness events, beachfront yoga, and more. Amara Cay Resort is more than a resort; it is a retreat for the soul. Be a part of something bigger than yourself, where guest delight is our shared passion.
Responsibilities
* Provide exceptional customer service, creating a positive first impression for guests
* Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
* Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
* Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
* Collaborate with other departments to ensure seamless guest experiences
* Maintain a clean and organized front desk area
* Handle cash and credit card transactions accurately
* Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Qualifications
* Previous experience in a customer service role, preferably in a hotel or hospitality environment
* Excellent communication and interpersonal skills
* Previous cash handling experience required
* Strong problem-solving abilities and the ability to remain calm under pressure
* Proficiency in computer systems and knowledge of hotel property management software
* Outstanding organizational and multitasking skills
* Availability to work flexible schedules, including evenings, weekends, and holidays
* High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
* Multiple Tiers of Medical Coverage
* Dental & Vision Coverage
* 24/7 Teledoc service
* Free Maintenance Medications
* Pet Insurance
* Hotel Discounts
* Tuition Reimbursement
* Paid Time Off (vacation, sick, bereavement, and Holidays)
* 401K Match
* Complementary transportation to and from Homestead
* Free lunch and dinner daily
* Free Starbucks drink every Wednesday
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug-free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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