Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.
What will your day look like:
* Liaising with customers, insurers, suppliers, and colleagues nationwide
* Analysing policies to determine claim coverage and devise efficient claims processing strategies
* Keeping policyholders informed about claim progress through well-crafted correspondence
* Setting up new claims, appoint contractors, and update internal systems
* Issuing payments and arranging settlements as needed
* Ensuring compliance with contractual and regulatory requirements
* Contributing to team success and driving business growth
Knowledge and Abilities:
* Customer-Centric Approach: As a great communicator, you’ll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.
* Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes.
* Attention to Detail: Excellence lies in the little things.
* Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.
* Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills.
* Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.
Benefits:
* Pension, 5% employee and 5% employer contribution
* Flexible working; hybrid, work from home or join a collaborative office space
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Enhanced maternity, paternity and adoption pay
* Employee Resource Groups
* Life assurance: x4
* Cycle to Work Scheme
* Lease car salary sacrifice
Mental, Physical & Emotional Wellbeing:
* Wellbeing centre; move, munch, money & mind focus
* EAP; 24/7 confidential helpline
* Discounts with 100's of UK retailers
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow.
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