Permanent Contract | £26,421 to £28,770 per annum (Scale F) | 37 hours per week | Norwich
The EducationHR function provides a range of professional HR services, on a traded basis, to educational establishments within and outside Norfolk. Services include HR Consultancy, HR administration, a framework of policy, procedures and written guidance, and resourcing support (e.g. recruitment advertising, supply teacher register).
The post sits within the HR Administration team within EducationHR and forms part of the traded HR service to schools and academies. The postholder is responsible for the delivery of HR Administration services to specified customers and some statutory functions on behalf of Norfolk County Council.
We are looking for a dedicated and customer-focused individual to join our team, primarily to deliver HR administration support to school and academy customers. This is a fast-paced area, working to tight deadlines with high volumes of work. Ensuring attention to detail and excellent customer service are essential.
Key Duties:
1. Validation of information provided by customers, input into the HR and Payroll system, and the generation of employment contract documentation.
2. Development and maintenance of strong relationships at an operational level with customers.
3. Delivery of a high-quality HR administrative support service to an allocation of schools and academies by operating HR administrative and payroll processes.
4. Liaising with customers daily to give guidance and support to ensure their contractual requirements are delivered.
5. Accurate and timely data input into specialized IT systems to meet organizational and statutory reporting requirements.
6. Ensuring correct procedures are applied and appropriate guidance is given to managers and employees.
We are looking for someone who enjoys a positive team approach, is solution-focused, and able to respond quickly and effectively to new issues that arise. You must be skilled in accessing information from a variety of electronic systems and be able to adapt to new systems. Training will be given on Oracle (HR and Payroll system) and other customer contact procedures. You should demonstrate an appetite for continuous learning and delivering excellent customer service.
We want our people to be inspired and motivated to work well together, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first-class, enabling you to connect and collaborate remotely. Good Broadband connectivity is required.
Closing Dates:
Redeployment: 25 June 2024 12:00
General: 16 July 2024 23:59
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