Customer Service Representative
Location: Royston
Hours: Monday – Friday, 08:00 – 17:00
Salary: £25,000 - £28,000 per year
An excellent opportunity has now arisen for a Customer Service Representative to join our client’s successful team.
Customer Service Representative - About the business
Our client is a leading manufacturer supplying to the construction industry. They are committed to delivering high-quality products and exceptional customer service. This is a great opportunity to join a well-established and growing company in a fast-paced and dynamic environment.
Customer Service Representative - Benefits:
Competitive salary
Development opportunities
Free on-site parking
Friendly and supportive team environment
Customer Service Representative - Main duties:
Handling incoming calls and forwarding them as necessary
Managing inbound emails and responding promptly
Processing customer orders using the Sage accounts system
Preparing required information for production
Managing logistics, including international freight
Answering price enquiries and providing quotations
Responding to basic technical product queries
Carrying out general office administrative tasks
Customer Service Representative - What we need from you:
Previous experience in office-based Customer Service
Excellent written and verbal communication skills
Strong numeracy and literacy skills
Proficient in Microsoft applications
Confiden...