**Sales Operations Account Manager**
Support the Sales Operations team in maximizing opportunities within existing contracts and uncovering new growth areas for a global entity with a well-established team and aggressive expansion plans.
**Job Description**
We are seeking a Sales Operations Account Manager to join our dynamic team. As a key member of the Client Account Manager (CAM) team, you will collaborate with stakeholders at all levels to drive strategic decisions and ensure robust governance and process adherence.
**Key Responsibilities**
• Support the provision of data and analysis to Sales Operations Lead to ensure the smooth and efficient running of the CAM team
• Produce CRM data, manage forecasting and pipeline, analyse and produce ad-hoc reports, and conduct BD spend analysis
• Assist in the design and implementation of standard team processes and templates, leveraging wider UK processes and best practices
• Enhance the Pipeline process, including CRM development and reporting of THOR data
• Understand the operational processes related to your role and be aware of the processes across the CAM team
• Support the creation of industrialized real-time management reporting (e.g., Power BI)
• Collaborate closely with the Demand Management Contract Demand Leads for the assigned CDA
• Attend and support meetings and processes for opportunities within the Sales cycle, such as Pipeline Reviews, FPRs, and Sign On
• Take responsibility for maintaining all key documentation, guidance, sales artifacts, templates, and process flows, ensuring they are up to date
• Ensure all sales data and reporting are accurate and quality remains at a high standard
• Build and maintain key stakeholder relationships
**Benefits**
• Contributory pension scheme
• Employee Assistance Program
• Medical and Dental cover
• 22 days holiday + bank holidays
• Maternity Pay/Shared Parental leave and paternity leave
• Sick pay