Optical Assistant / Call Centre Assistant
Stafford Specsavers
Full or Part Time Considered (Weekend Working Essential)
£11.75 per hour
Specsavers is a household name and a High Street staple, and you could be part of the team.
As an Optical Assistant, you'll use your passion for the Specsavers brand, products, and services alongside your incredible customer service skills to create an outstanding store environment for both our customers and our team.
As a Call Centre Assistant at Specsavers, you'll be organized and equipped to tackle a variety of tasks, including all aspects of optical administration such as NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success.
What's on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
* A dual role working between the Call Centre and the Shop Floor
* Up to £11.75 an hour
* Team bonus scheme
* 28 days holiday
* Full time (40 hours) or part time with weekend flexibility
* No late nights
* Outstanding clinical and professional development opportunities
What We're Looking For?
* Optical experience
* Passion for providing excellent customer service and making customers' lives easier
* Great teamwork
* Experience with record keeping and managing appointments
* Confidence in using IT systems
* Good administration skills
* Excellent communication and listening skills
* Prepared to step out of your comfort zone and try something new
You should be able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process. With your openness and our guidance, your opportunities will be endless.
Find Out More
If you've got all these skills, we'd love for you to apply.
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