Do you have excellent communication skills in Portuguese?
As a member of our Portuguese Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, contributing to a better online user experience for millions of people worldwide.
Our client is an American company specializing in cloud storage services, offering online backup & file synchronization solutions.
Teleperformance Greece connects customers with the world's top brands for more than 30 years. We proudly represent leading global businesses.
A new career journey in an awarded working environment begins at the click of the "Apply for this job" button!
What you will be doing:
* Provide 24/7 help-desk support via phone and email
* Follow company and client procedures and guidelines
* Be positive and proactive with a desire for continuous improvement
* Exchange ideas and solutions with colleagues
Job Requirements:
* Excellent writing & verbal communication skills in Portuguese
* Good technical troubleshooting & problem-solving skills
* Technical background & familiarity with technology trends
* Experience in customer service is appreciated
* Positive attitude & team spirit
What we offer:
* Complete support for your relocation to Greece (we cover your flight tickets, hotel accommodation, and assistance with the housing search - all at no cost to you)
* Competitive monthly salary + 2 extra salaries per year
* Referral Program: Bring your friends and receive bonuses!
* Health care benefits and numerous discounts
* Full training by certified instructors
* Professional growth & development opportunities
* Special events and community & social responsibility initiatives
* Free online Greek language courses
* State of the art premises with relaxing break areas
* Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. #J-18808-Ljbffr