Description Are you someone who thrives in a detail driven, service led environment? We’re on the hunt for a solutions-focused Customer Service Administrator to join our Bristol-based team. The Details: Location: Warmley, Bristol Hours: Mon-Fri, 8:30 AM - 5:00 PM Salary: £28-£30k (DOE) Perks: 25 days holiday 8 bank holidays, pension contributions, and a profit-sharing scheme. What You’ll Do: Be the frontline for calls, emails, and aftersales queries, delivering exceptional customer care. Process orders with precision, ensuring a seamless customer experience. Meet service response times (2-4 hours) while building lasting client relationships. Support the sales team with quotes and help manage sample inventories. Keep customers happy by solving problems, managing expectations, and using your initiative. Requirements Experience: Customer service experience in a similar role (knowledge of the specification market or OrderWise a bonus). Personality: Outgoing, detail-driven, and relationship-focused. Skills: Strong organisational, communication, and IT skills, with a "customer-first" mentality. Your passion for people and precision could make all the difference. Don’t wait—apply now