3rd Line Support Engineer – Global brand – Oxford – Hybrid – 6 month contract – Inside IR35
Rate: £(Apply online only)pd inside IR35
Inside IR35 - 6 months contract
Oxford – Hybrid (3 days onsite)
Overview:
We are currently partnered with a Global brand who are looking for a highly skilled 3rd Line Support Engineer with expertise in Microsoft Modern Workplace solutions, particularly Microsoft Intune. You will play a critical role in providing advanced support, troubleshooting complex issues, and driving the adoption of modern workplace technologies.
Role and Responsibilities:
Provide 3rd line support for Modern Workplace technologies, including Intune
Troubleshoot and resolve escalated issues related to device management, security policies, application deployment, and user access
Install, configure, and maintain devices to support lab equipment, and software applications within the laboratory
Collaborate with scientists, researchers, and lab staff to understand their specific needs and recommend digital solutions
Implement best practices to ensure the reliability and consistency of digital systems in the lab
Assist in the design, configuration, and optimization of Microsoft Intune to ensure a seamless user experience
Collaborate with 1st and 2nd line support teams to provide knowledge transfer and resolve complex incidents
Implement and manage compliance and security policies in line wi...