L&D Coordinator - Wimbledon
£34,000 per annum
5 out of 7 days per week
* Medicash - Healthcare benefits, including dental, optical, and therapy treatments (includes up to 4 dependent children)
* Aviva Digicare - Free annual healthcare check
* Exclusive Benefits & Wellbeing site (Perks at Work)
* Entertainment discounts - up to 55% off cinema tickets
* Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
* Travel discounts - Discounts with holiday companies such as TUI and Expedia
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Meals on duty
* Vodafone discounts
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + BH's and an additional day off for your birthday
* 2 days additional leave, following return from Maternity leave during the first year back
* Competitive and supportive family benefits
* Day off for baby's 1st birthday
* Holiday purchase scheme
* On-going training & development and career pathways
* Professional subscriptions paid
* Financial wellbeing programme and preferred rates on salary finance products
We are currently recruiting for a Learning & Development Officer to coordinate, deliver & implement our training initiatives.
This role will play a vital part in the success of our business supporting the Head of L&D in transforming our growing learning and development initiatives as well as championing our engagement and retention plans for all our colleagues both from a year-round and Championships perspective.
What your role will look like?
* Support the Head of L&D in implementing & delivering our L&D strategy aligned with the business needs and goals.
* Co-ordination of all learning interventions, coaching and mentoring activities.
* Promote and communicate Learning and Development within the unit through a variety of communication channels.
* Carry out effective training on a range of subjects, with a focus on Guest Experience, Train the trainer, Health & Safety and Leadership content.
* Managing our online learning platform for our casual workforce (Mapal One) as well as ensuring the completion of all mandatory training for our full-time team.
* Complete post learning programme evaluation on key training delivered in the business to ensure that training is effective and meets the training objectives.
* Ensure training records are effectively maintained so that records are readily available and support needs analysis and audit requirements.
* Manage the administration of off job training, recording nominations, sending out joining instructions and pre-course forms, following up with feedback forms and issuing certificates.
* Monitor, measure, and report to the Head of L&D on learning and people development.
* Liaise with external training providers to ensure successful delivery of learning and return on investment.
* To be the main point of contact for general training inquiries and course administration.
* Support with all administrative tasks relating to the L&D function from creating training manuals to answering emails.
* Social Media lead - supporting with the design, administration, and content creation for all our social media platforms.
* Assist the Head of L&D with the annual PDR process, including coaching, administration of PDR's and creation of training needs analysis.
* Work closely with the HR teams in assisting with recruitment of colleague for all areas, with a particular emphasis on inductions.
* To perform related duties and special projects as assigned.
The ideal candidate will have:
* Previous experience within the hospitality industry (either in a similar role or in operations).
* Excellent presentation and facilitation skills.
* Excellent written, verbal, and interpersonal communications skills.
* Be a problem solver and have great negotiation skills.
* The ability to encourage and motivate people.
* Effective at managing multiple priorities, projects, and relationships.
* Flexible approach - occasional work will be required on weekends.
* Experience with online learning system - ideally FLOW Management System and Mapal One (desirable).
If you are interested in this exciting opportunity, please apply today!
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents.
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