Company Description
Halliwell Jones, a family-owned business with more than 30 years of experience, is proud to represent the iconic BMW, MINI, and Motorrad brands. Our modern centres in Chester, North Wales, Warrington, Wilmslow, and Southport are committed to delivering exceptional customer service, while creating a positive and cooperative atmosphere for our team.
Role Description
Halliwell Jones is seeking a customer-focused Service Advisor to join our Wilmslow centre. This full-time, onsite role involves managing service and repair requests efficiently while ensuring outstanding customer satisfaction. Responsibilities include scheduling workshop operations, maintaining strong customer relationships, promoting additional products and services, and providing clear updates on vehicle progress. You will also explain and issue Vehicle Health Check reports.
Strong organisational and communication skills are essential for success in this fast-paced role. If you're passionate about delivering excellent service and thrive in a dynamic team, we’d love to hear from you.
Skills
* Excellent customer service and communication skills.
* Passion for customer service and BMW products.
* Strong interpersonal, presentation, and organisational skills.
* Independent, dynamic, and team-oriented.
* Eager to learn and stay updated on products.
* Proficient in MS Office and Google Drive.
Looking to advance your career? We'd love to connect! Send your CV to recruitment@halliwelljones.co.uk or reach out to us on LinkedIn. Let's shape the future together!