Consumer Sales Consultant & Administrator We are representing a well-established manufacturer of high-quality cable management systems, known for delivering tailored solutions for prestigious projects, including luxury residences, iconic retail spaces, and modern office environments. ✨ Quality, customer satisfaction, and brand reputation are at the core of everything we do. This is an exciting opportunity to join a small, fast-paced business where you can truly make an impact. The role is office-based, and applicants should live locally, ideally within a 30-40 minute commute, to ensure job satisfaction and longevity in the position. Key Details: - Salary: £30,000 (exact range confidential) - Bonuses: Monthly bonus (10%) and quarterly profit share, adding approximately 15% to the base salary - Holiday: 25 days plus public holidays (5 days more than the statutory requirement) - Parking: No on-site parking available The Role: This newly created position is an excellent opportunity for a candidate with the right skills and attitude to build a successful career in internal sales and marketing. You will support the small but highly-skilled sales team, manage customer relationships, raise quotes, and handle a variety of sales-related tasks. Key Responsibilities: - Act as the first point of contact for customer enquiries, issues, or complaints - Create and follow up on quotes for consumers and small orders - Track leads, quotes, and project statuses - Investigate quality issues and organise returns or replacement parts (with team support) - Support marketing projects and campaigns - Maintain accurate records and ensure office procedures are followed - Provide ad hoc sales admin support as required Skills & Experience: - 1-3 years of experience in specification sales, sales administration - Formal training in sales and/or account management - Experience raising sales quotes within the specification building products sector - Polite, professional, and persuasive communication style - Strong planning, organisational, and multitasking abilities - High attention to detail and accuracy ✅ - Familiarity with sales order processing (SOP) and CRM systems (experience with Sage and Microsoft Office 365 preferred) Additional Benefits: - Pension and cycle-to-work schemes (post-probation) - Clear career progression opportunities in a growing business If you thrive in a dynamic, fast-paced environment and enjoy being a go-to person, this could be your perfect role