Job Description
A talented Field Service Technician is sought to join our European-based service team, traveling across multiple destinations and working with innovative green energy solutions.
Heliex Power designs, manufactures, and assembles Steam Screw Expander generator sets for various markets worldwide. Our patented technology unlocks the potential of waste steam and heat, enabling businesses to thrive while saving the planet.
Key Responsibilities:
* Commissioning, planned maintenance, and reactive repair activities for Heliex Power products at customers' premises.
* Product installation, in-house and field service maintenance, fault diagnosis, and repair.
* Customer and distributor training and support.
* Contributing to development and production test procedures.
* Input to product design, improvement, and cost reduction programs.
* Maintaining a well-stocked service van and ensuring accurate inventory of spare parts.
* Ensuring a safe working environment by adhering to safety protocols, guidelines, and regulations.
* Completing administrative tasks including time sheet completion, parts requisitions, and invoicing data reporting.
Requirements:
* Time-served electrical or mechanical technician qualification (HNC/ONC) in relevant engineering subjects, preferably related to rotating equipment or power generation.
* Significant experience in control systems, PLCs, and industries such as power generation, steam, compressor, pumps, or others.
* Ability to drive vans up to 3.5t GVM.
* Flexibility to work away from home (up to 40 weeks per year across European sites).
* Excellent customer-facing and communication skills.
* Able to work accurately, methodically, and complete tasks to a high standard.
* Good understanding of health and safety disciplines.
* Able to work under pressure, prioritize tasks, and manage time effectively.
* Computer literacy and possession of a clean current driving license and current passport.