Join to apply for the Appointment Setter role at Universal Windows Direct of Cincinnati & Dayton
Universal Windows Direct of Cincinnati & Dayton provided pay range
This range is provided by Universal Windows Direct of Cincinnati & Dayton. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$17.00/hr - $18.00/hr
POSITION SUMMARY
Appointment Setters are responsible for setting qualified inbound and outbound appointments for our Outside Sales Team. As part of their job duties, the Appointment Setter must dial prospects from the company database, answer inbound leads promptly, and schedule a high volume of qualified appointments. Appointment Setters need to align with the company’s mission, vision, and core values to hit performance and incentive metrics that will propel them in excelling at their own personal, professional and financial goals.
OBJECTIVES
* Set and schedule qualified appointments following company’s scripts and methodology practices
* Answer inbound calls and make outbound calls efficiently and effectively
* Provide pleasant customer service to company’s prospects and customers
* Consistently train, role play and follow result-driven home improvement lead generation scripts, tactics, and strategies
* Overcome homeowners’ objections dynamically and ethically
* Achieve daily, weekly and monthly performance metrics (dials per hour worked & qualified demos scheduled)
COMPETENCIES
* High desire of growth personally, professionally, and financially
* Self-driven, motivated, responsible, and organized individual
* Reliable transportation
* Efficient time management and planning - Personally and professionally
* Result Driven
* Natural technological abilities
* Comprehensive reading and typing skills
EDUCATION AND EXPERIENCE
* Microsoft Office and web platforms general knowledge
* Good computer manipulation along with other types of technology
* Customer service and/or call center experience (1 year) for entry level position
* Home improvement lead generation experience (1 year) for senior position
PHYSICAL REQUIREMENTS
* Prolonged periods sitting at a desk and making calls
* Ability to stay focused and concentrated
COMPENSATION AND BENEFITS
* First and second shifts available for part time and full time
* Hourly rate + Bonuses
* 401 (k), matched by company after 1 year of employment (Full time employees)
* Health, Vision, and Dental Insurance available after 90 days of employment (Full time employees)
* 10X Employee & Cardone University coaching and training
* Money Management 9-week course paid by company (optional)
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Universal Windows of Southwest Ohio recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to ndedios@cardoneventures.com. Already a candidate? Please connect directly with your recruiter to discuss this opportunity.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Construction
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