Main area: Paediatrics
Grade Band: 3
Contract: Permanent
Hours: Part time - 22.5 hours per week (3 x 7.5 hour shifts a combination of 08.30-16.30 or 13.30-21.30 over seven days including weekends and bank holidays)
Job ref: 251-FCSS8915-WC
Employer: Hampshire Hospitals NHS Foundation Trust
Employer type: NHS
Site: North Hampshire Hospital Basingstoke
Town: Basingstoke
Salary: £24,071 - £25,674 pa pro rata
Salary period: Yearly
Closing: 24/02/2025 23:59
Job overview
To provide flexible, comprehensive, responsive and accurate administrative, clerical and general secretarial services to one or more than one of the Trust’s Child Health Service’s inpatient wards or day/out-patient units.
Main duties of the job
1. Working closely with nursing, medical, other staff and outside agencies, to contribute to the maintenance and on-going development of an effective and efficient administrative, clerical and secretarial service for users of the one or more inpatient wards and/or day and out-patient units, their relatives and visitors through the performing of key administrative, clerical and secretarial tasks.
2. Update admission trolley on a daily basis.
3. Input information into the IT systems used within the Child Health Service, including systems used for admission/ transfer/ discharge and coding, ensuring that information is correct and up-to-date.
4. Register patients and add encounter/episode and/or outcome on the Trust’s patient administration system.
5. Responsible for the maintenance of the wards administrative processes and systems contributing to their on-going development and improvement.
6. Provide a front line information service, offering non-clinical information, advice and guidance to members of the public, colleagues from external agencies (e.g., general practitioners, health visitors and Social Services), nursing staff and colleagues from other departments in the Trust.
Person specification
Qualifications
* A good standard of secondary education with GCSE English language or comparable relevant work experience.
* ECDL, NVQ Level 3 within Administration or other information technology qualification.
Experience
* Previous clerical, administrative, secretarial experience, including typing and telephone skills.
* IT Literate.
* Experience of working in a busy customer-focused environment.
* Previous experience of working in the NHS or other Health Sector.
Skills
* Excellent verbal, written and inter-personal communication skills, with the ability to establish effective working relationships with internal and external customers.
* Ability to prioritise workload to meet deadlines whilst maintaining accuracy and attention to detail.
* Excellent time management skills.
* Experience of using NHS IT systems.
Our commitment to you:
We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.
The paperwork:
* HHFT is committed to putting the safety and care of our patients first. Therefore, we would recommend that you are vaccinated against COVID-19.
* Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date.
* All new staff will be subject to a probationary period covering their first six months in post.
* In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
* This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
Contact Information
Name: Ross Darter
Job title: Acute & Ambulatory Care Clerical Team Leader
Email address: Ross.Darter@hhft.nhs.uk
Telephone number: 01256 314795
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