Admissions Officer Part time 0.6 FTE (22.5 hours per week)
We are looking for an Admissions Officer to join our busy team at University of Plymouth International College (UPIC)!
The Admissions Officer is expected to support the College Admissions function working closely with the Admissions Manager and the Director of Marketing and Admissions, and with the University Partner's (UP) Admissions and Compliance teams.
This role will liaise with international colleagues and applicants within a friendly and close working team delivering a fantastic customer service experience for our students.
The University of Plymouth International College is an associate college of the University of Plymouth and part of Navitas, an international company renowned for their educational partnerships with over 150 institutions world-wide.
Admission Officer Duties:
* Application processing, payment processing and student arrivals
* Process student applications in a timely and accurate manner
* Arrange and carry out admission interviews
* Support CAS documentation and verification processes (with Partner University)
* Handle on the ground student and agent enquiries
* Support CAS issuance alongside the Admissions Manager
* Support the reporting of non-arrivals to UP
* Support Admissions Manager in the creation, maintenance and quality assurance of student records
* Support the management of student records, liaising with the UP to ensure that records are kept up to date
* Coordinating student accommodation enquiries and information requests and bookings, liaising with the Student Experience Team to ensure a seamless accommodation booking process
* Participating in enrolment and orientation activities
Admission Officer Requirements:
* Excellent understanding of front-line customer relationship management
* Proven ability as a 'team player'
* Proven ability to organise own workload and to cope with a variety of task demands
* Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities
* Creative thinking processes
* Precision and attention to details when assessing files and documents
* Commitment to self-improvement
* Experience in customer services focused environment
* Knowledge of digital information systems
Closing Date:
3/3/25 Close at 10am 10/3/25 Interview date
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