We are currently seeking volunteers to meet and greet visitors at the entrances to our hospitals, to support members of the public to find their way around our hospitals. Key Responsibilities Welcoming patients and visitors to the hospital site. Giving clear, uncomplicated directions to support patients and visitors to their destination. Accompanying patients and visitors to their destination, including use of wheelchairs, where appropriate. Responding to queries from patients and visitors, seeking support from the staff team if a query or task is beyond your responsibility. Directing patients and visitors to face-mask and alcohol gel stations. Helping with the restocking of these stations and keeping the area tidy. Providing company to patients waiting. Volunteers in this role will spend most of their time standing / walking. About Us University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge. Please refer to the Role Profile document attached to this vacancy.