Alfa Laval UK&I are looking for a Field Service Engineer to join our Team
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
Alfa Laval is a leading global supplier of products and solutions including Decanter Centrifuges, Belt press Technology, Drum Thickeners and Plate Heat Exchangers.
Our team of Field Service Engineers are on the front line of customer support, carrying out servicing and maintenance of Alfa Laval equipment and associated products. Alfa Laval field service engineers ensure a high-quality service to customers and are a key part of our service business.
We are currently recruiting for a Field Service Engineer with a focus on Alfa Laval range of products. The successful candidate will be located within the Central Eastern area of England. You will be home based attending customer sites across the UK&I as required. Overnight stays are part of this role. You will also be expected to participate in our 24-hour call out system and work some weekends on a roster basis. You will be working on high-speed rotating equipment providing field service support, troubleshooting and training at customer locations on the mechanical, electrical, and electronic components of our separation. This includes performing preventive maintenance, emergency and warranty repairs, installation supervision and commissioning of new equipment, system audits, process troubleshooting and technical support.
Your duties will include:
* Inspecting, servicing, commissioning and fault finding of new and existing equipment.
* Assisting and training customer maintenance and supervisory personnel on how to operate our equipment and perform maintenance tasks.
* Performing trial test runs when work is completed to ensure performance rates and quality meet established specifications.
* Providing process and technical support to the department and customers.
* Working with the sales team on equipment audits on customer sites to generate new business.
* Meeting KPIs for the service team in areas such as submission of job reports and timesheets.
* The majority of the Decanter Centrifuge work will be in a wastewater separation environment.
Who you are
You are self-motivated, detail-oriented and numerate. You are able to demonstrate strong communication and interpersonal skills. You are organised and enjoy working alone. You have professional pride in your work and maintain high standards of precision, health and safety awareness and cleanliness in your working environment. You are customer-centric, with a focus on continuous improvement, and you will be comfortable working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction.
Candidates must be able to spend several nights away from home as required. Due to the nature of the work, including the environment in which the work is often carried out, the candidate should have a good level of physical fitness. A valid full driving licence and the current right to work in the United Kingdom is required for this role.
What you know
You should have completed a recognised apprenticeship or have reached a minimum level of technical training i.e. City and Guilds/NVQ/BTEC or similar.
You must be able to demonstrate a strong working background in mechanical and electrical maintenance, ideally with separation equipment being beneficial but not essential.
You should have a good level of competence with respect to electronic equipment testing, fault finding, reading schematic diagrams and using PLCs.
Desirable skills include work in the separation industry including wastewater. Exposure to Alfa Laval core equipment would be advantageous.
Previous industry backgrounds could include wastewater, food and brewery, food processing plants, power stations, factory automation, marine or military.
The role requires daily use of a laptop (provided by the company) and it is essential that you are PC literate and comfortable using these technologies.
Why work for us
Alfa Laval UK&I currently provide a wide range of benefits, schemes, and initiatives for our employees including:
* Holiday entitlement of 25 days + Bank holidays.
* Simply Health – Health cash plan available to enter worth over £2500 annually.
* Life Assurance – 4X annual salary when you remain in the pension.
* Training and Career Development.
Alfa Laval is an Equal Opportunity Employer.
Assessment practicalities
We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
For more information, please contact:
Tanja Sukaj, Talent Acquisition Partner, tanja.sukaj@alfalaval.com
Closing Date for Applications: This role will be open until a suitable candidate has been selected.
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