Join to apply for the Receptionist Urgent Treatment Centre role at East Kent Hospitals University NHS Foundation Trust.
Exciting opportunity full time 37.5 hours per week post.
The East Kent Urgent Treatment Centre Alliance is an innovative collaboration between five very experienced providers of Urgent Care in East Kent to deliver a unique collaboration which puts the patient and service at the heart of our operations.
From September 2020 we have been commissioned to provide four Urgent Treatment Centres at William Harvey Hospital, Ashford, Kent & Canterbury Hospital, Canterbury, Queen Elizabeth the Queen Mother Hospital, Margate and Buckland Hospital, Dover.
The UTC is a 365 day a year service.
The role is for 37.5 hours per week working 12 hour shifts; the shift time is 07:45-20:15, shifts are allocated on a rota basis.
Responsibilities:
1. To greet all patients and visitors on arrival to the Urgent Treatment Centre.
2. To ensure all patients are booked in correctly in a timely manner.
3. Highlighting any discrepancies on data or poor quality issues.
4. To answer the telephone, adhering to the Trust telephone standard.
5. To communicate and liaise with other members of the Hospital and Alliance.
6. To assist senior staff with ad-hoc projects as required.
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please be aware that if you require a Certificate of Sponsorship to work in the UK, you must declare this on your application form, even if you currently hold a Certificate of Sponsorship or a work permit for another role and are already working in the country. As of 9th April, we can only sponsor candidates for a Skilled Worker Visa for band 2/3 roles if we can demonstrate that we were unsuccessful in recruiting a candidate who does not require a visa. Given this change, it is unlikely that we will be able to sponsor any candidates for a Skilled Worker Visa for this role.
For further details / informal visits contact: Name: Lauren Harber Job title: Deputy Ops Manager Email address: Lauren.Harber@nhs.net Telephone number: 07929771815
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Administrative
* Industries: Hospitals and Health Care
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