About Us
We're a local independent charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.
How we are funded
We rely on your support to keep serving the community. We are supported by donations from the public and some charitable grants.
What we stand for: Enabling older people across the county to love later life
Age UK Oxfordshire is an independent local charity. We have over 160 dedicated staff and over 235 volunteers helping us to deliver services and activities for older people in Oxfordshire.
Our mission:
We work within communities to support older people to stay independent and live life to the full
Our vision:
We are working for a world where those we serve are loving life
Our values:
Our values:
* Caring
* Listening and amplifying people’s voices
* Enabling and empowering by working alongside people to identify solutions
* Passionate for better
* Collaborative
We encourage applications from all candidates to support a more diverse workforce. We are committed to challenging all forms of discrimination and celebrating and promoting diversity throughout our work.
We are looking for an IT Administrator to join our IT Team. The IT team play an integral role to support staff in their delivery of our much needed services. You will be working closely with all staff by troubleshooting their issues, assisting in maintaining data integrity of the database system, along with a variety of other tasks including managing and maintaining user accounts and equipment. This could be an exciting opportunity for someone looking to start or develop their IT career.
The IT team are responsible for supporting all staff with their technical needs. IT work closely with all services within the organisation to enable them to support older people and carers living in Oxfordshire.
The IT Administrator will work alongside the team to deliver an efficient service and support any IT implementation. The charity predominantly work with Microsoft 365, Microsoft Teams and Windows 10.
The IT team aim to promote a culture of education over intervention with the purpose of empowering our users to utilise the equipment provided to a greater potential, enabling staff to spend more time on their work than with IT problems.
Main duties will include;
* Administrative and Coordination
o New starter process
o Leavers process
o Equipment upgrades
* Basic IT support
* Regular maintenance and documentation
o Maintain the asset register and track equipment assignments.
o Ensure regular updates of software and manage device updates.
o Assist in maintaining accurate records in the IT ticketing system.
o Create and maintain user guides and documentation for staff processes.
Hours Remuneration and Benefits:
* Salary £12.15 - £13.00
* 20-28 hours per week.
* 5 weeks holiday plus bank holidays, increasing to 6 weeks after 5 years’ service
* Flexible working arrangements
* Charity sick pay, increasing with length of service
* Pension scheme
* Health cash plan for staff member and up to 4 residing dependants under 24
* 24 hour Employee Assistance Program
* Free car parking at Head office
* Cycle to work scheme
Qualifications/Education/Training:
Essential;
* Good written and spoken English
Desirable;
* Any qualifications in IT
Relevant experience:
Essential;
* Office based work experience or customer service
Relevant knowledge/skills:
Essential;
* Excellent knowledge of the Microsoft Office suite including Outlook
Personal attributes:
Essential;
* Good interpersonal skills
* Excellent attention to detail
* Strong problem-solving abilities
* Eager to Learn
* ·Good at multi-tasking
* A commitment to equality, diversity, and inclusion
Closing date; 19th November 2024, midday
Interview dates; 25th - 27th November 2024