Risk and Analysis Team is the first line of Comcare’s management of regulation of work health and safety for the jurisdiction. The team provides a nationally integrated Notification, Helpdesk and Intelligence capability designed to support the Regulatory Operations Group (ROG) in its delivery of targeted, risk-based regulation.
Risk and Analysis Team is a geographically dispersed team, consisting of two sub-units: “Operations” and “Intelligence and Data”.
Risk and Analysis – Operations Unit, is primarily responsible for the management and initial assessment of Work, Health and Safety (WHS) incident and hazard notifications and the operation of the WHS Helpdesk for the Comcare jurisdiction. The team also delivers a range of statutory authorisation, approval and licensing services.
Risk and Analysis – Intelligence and Data Unit, supports ROG in the delivery of targeted, risk based regulatory activities through reporting and analysis of WHS data, responding to internal information requests and providing proactive and reactive intelligence to inform Comcare’s regulatory activity.
APS4 Information Support Officer Role Overview:
* Assist as part of the WHS Helpdesk (which operates from 8:30am to 5:00pm, AEST/AEDT, Monday to Friday) that provides timely, appropriate and accurate information and support to external stakeholders.
* Process Incident and Hazard Notifications, WHS Concerns and Authorisations in Comcare systems in an accurate and efficient manner.
* Conduct initial assessments and analysis of incidents by referencing relevant WHS information and intelligence products to inform risk-based decision making.
* Contribute to the delivery of information on emerging trends through reporting as requested.
* Provide support through information requests to other parts of Comcare's business as requested.
APS5 Senior Information Support Officer Role Overview:
* Assist as part of the WHS Helpdesk (which operates from 8:30am to 5:00pm, AEST/AEDT, Monday to Friday) to provide timely, appropriate and accurate information and support to external stakeholders.
* Oversee complex WHS enquiries, including Psychosocial enquiries.
* Process both standard and complex Incident and Hazard Notifications, WHS Concerns and Authorisations in Comcare systems in an accurate and efficient manner.
* Conduct initial assessments and analysis of incidents by referencing relevant WHS information and intelligence products to inform risk-based decision making.
* Respond to complex Authorisations enquiries.
* Mentor and assist team members to ensure high quality and timely service delivery.
* Assist in identifying emerging trends through reporting as requested.
* Provide subject matter expert advice on the Information Support Officer role as required for project work, procedural and system changes, requested contributions and testing.
* Provide support through information requests to other parts of Comcare's business as requested.
Qualifications and Experience
* Certificate IV in Work Health and Safety and/or similar experience is desirable, but not essential.
Eligibility and Specific Conditions of Employment
* Character clearance (Australian Criminal History Check).
* Employee Health Declaration.
* Six months probationary period for new engagements.
* Ability to obtain and maintain a Baseline Security Clearance.
* Specific Conditions:
o Some travel may be required, including overnight absences (expected to be limited in nature – 1 or 2 times per annum).
How to apply
Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).
Please note: The vacancy closes at 11:59pm, Australian Eastern Daylight Time (Canberra, Melbourne, Sydney time). If you experience any issues with submitting your application, please contact recruitment@comcare.gov.au
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