Eden Scott’s client, based in Edinburgh, is seeking a Senior Manager to join their Client Onboarding & Customer Due Diligence Operations department.
The successful individual will play a pivotal role in creating and maintaining long-lasting client relationships. Our client takes pride in their commitment to innovation, client-centric solutions, and a culture of continuous improvement.
As a Senior Manager in the Operations department, you will have the chance to make a significant impact. You'll be responsible for overseeing the onboarding process and Customer Due Diligence (CDD) procedures, ensuring that our clients receive a seamless and secure experience.
Responsibilities:
* Lead a team of dedicated professionals, driving excellence in onboarding and CDD.
* Develop and implement strategies to streamline and enhance operational processes.
* Collaborate with cross-functional teams to ensure a seamless client experience.
* Stay up-to-date with industry regulations, ensuring compliance with relevant standards.
* Drive the team to meet and exceed performance and efficiency metrics.
Person Specification:
* Proven experience in managing an Operations team.
* In-depth knowledge of onboarding and CDD processes within the financial industry.
* Strong leadership and decision-making skills.
* Excellent communication and interpersonal abilities.
* A track record of successfully driving process improvements.
Our client is not just offering a job; they are offering a career path. When you join the team, you become part of a dynamic and forward-thinking organization. We offer competitive compensation packages, professional development opportunities, and a supportive, inclusive culture.
Don’t miss out on this fantastic opportunity; apply now. To discuss this role in more detail, please contact Karen Kerr on 0131 550 1129 or email Karen.kerr@edenscott.com.
If you feel you can rise to the challenge, please contact Karen Kerr at the earliest opportunity on 0131 550 1129 or email Karen.kerr@edenscott.com.
Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work.
#J-18808-Ljbffr