Description
:
ABOUT THE ROLE
The Customer Service Agent at Arrow will work as part of a busy team providing excellent Customer Service to Arrow customers. You will be responsible for providing day to day sales support and customer service activities for assigned accounts.
This role is a great opportunity to gain a good understanding of Arrow across all departments.
A FEW THINGS YOU’RE AN EXPERT AT
1. Understanding of the customer service process
2. Good working knowledge of all Microsoft Applications
3. Team player
4. Highly motivated, with a pro-active approach to their workload
5. Able to work on their own initiative
6. Intelligent and keen to learn new skills
7. Confident personality
8. Understands the sales process and the importance of customers
9. Fast learner with an eye for detail
10. Good organisation skills
A FEW MORE THINGS YOU ALSO KNOW (OR WANT TO LEARN)
11. Delivers Results
12. Customer Service Excellence
13. Influence and Relationship Building
14. Business Acumen
15. Problem Solving
Location:
UK-Newmarket, United Kingdom (Fordham Rd)
Time Type:
Full time
Job Category:
Business Support