Office Supervisor – Glasgow
Salary - £30,000 - £35,000 DOE
Key Responsibilities:
1. Develop and seek to improve the R&D Claims process
2. Set targets for claims submissions
3. Plan and implement work schedules for the operations team
4. Attend and participate in Level 10 meetings
5. Liaise with the CRM Manager to ensure the CRM reflects the claims process and reporting requirements
6. Support the Integrator in implementing and running the company on the EOS model
7. Use EOS tools to manage operational team members
8. Help the business live the Core Values
9. Communicate with clients and third parties, e.g., accountants
10. Manage the operations team
11. Oversee claims through the various stages
12. Ensure the CRM is up to date and train the team on its use
13. Carry out AML checks on all clients
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