Senior Partner - Communications & Engagement
Shape the Future of Digital Pensions Engagement
At Capita Pension Solutions, we’re not just about pensions—we’re about people, experiences, and creating cutting-edge digital engagement strategies that redefine the industry. We’re looking for a visionary leader to take the reins as our Senior Partner – Communications & Engagement, driving innovation and transformation at scale.
Why This Role?
This is more than just a leadership position—it’s a game-changer. You’ll be at the forefront of digital transformation, shaping how millions interact with their pensions. Your mission? To craft seamless, customer-centric experiences that leverage the latest in digital, data, and user design, ensuring our solutions don’t just inform but engage.
What You’ll Do:
Lead a team of communication and engagement specialists, delivering cutting-edge digital solutions.
Shape the strategy for customer journeys, ensuring an intuitive, seamless, and engaging experience.
Drive digital adoption, making pensions accessible and interactive through apps and self-service platforms.
Own the roadmap for digital products, ensuring they evolve in response to data and user needs.
Champion insights, using data analytics to measure, refine, and optimize customer experiences.
Be a key player in the senior leadership team, helping to shape the future of Capita’s consulting practice.
Who You Are:
A strategic thinker with a passion for digital transformation and customer engagement.
A leader and innovator, experienced in managing high-performing teams in a consulting environment.
An expert in digital communication, UX/UI, and data-driven engagement strategies.
Someone who thrives in complexity, balancing multiple projects and client needs with ease.
Knowledgeable about the pensions landscape with experience of working in the sector.
Why Join Us?
Impact – Shape the future of pensions engagement, making a tangible difference in people’s financial well-being.Innovation – Work at the intersection of digital, data, and customer experience in a role where creativity meets strategy.
Growth – A senior role with real influence, autonomy, and a chance to make your mark at an industry leader.
Collaboration – Work alongside top-tier talent in a forward-thinking, ambitious environment.
How to Apply
Hoffmann Reed, a retained executive search firm, is exclusively managing this appointment on behalf of Capita Pension Solutions.
For a confidential discussion, please contact Paul Battye at Hoffmann Reed on 0161 402 0160.