As an Admin Assistant at Avocet Court Care Home, you will be responsible for providing a high standards of customer service and positive first impressions for all guests visiting the home.
About Avocet Court Care Home:
Situated in a residential nook in Ipswich, our 115-bedroom Avocet Court Care Home is surrounded by beautiful gardens. As one of the top residential care homes, we provide exceptional standards of care.
We’re proud to have an award-winning activities team and a newly refurbished café that is the heart of our home. We also have fantastic sustainability credentials, including solar panels and green initiatives to minimise our environmental impact.
About the role:
Reporting to the Home Administration Manager, the Administration Assistant will be in charge of ensuring the reception area provides a friendly, welcoming and professional image at all times. You will also be in charge of supporting the Home Administration Manager with a variety of administrative tasks, such as answering enquiries, responding to emails, and postal duties.
Salary:
£12.21 per hour.
Shift Pattern:
37.5 hours per week, worked on a rota basis from Monday to Sunday.
Key Duties & Responsibilities:
* Coordinating all front desk activities including answering all incoming calls, providing information for callers, redirecting calls or taking accurate messages ensuring they are passed to the appropriate person in a timely manner.
* Assist the Home Admin Manager with payroll tasks such as setting up new starters, recording absence and annual leave and processing leavers.
* Support the Home Admin Manager with day-to-day admin tasks ensuring that they are completed with accuracy and efficiency.
* Assist with enquiry handling, preparing and sending out brochures and responding to and sending emails.
Training, Skills & Experience Required:
* Previous administrative experience is desirable, as is knowledge of Finance and or HR procedures; however, training will be provided for the successful candidate.
* You will have excellent customer service, communication and IT skills, ideally Microsoft Office, together with an eye for detail.
* You are confident in handling personal and sensitive data and ensuring it is maintained in a confidential manner, at all times.
* You are organised, numerate and accurate, with a ‘can-do’ attitude.
What we can offer:
* Fully comprehensive induction.
* 28 days of holiday per year.
* Free Blue Light Card & access to the Blue Light discount platform.
* Refer a friend scheme.
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