IT Support Technician Location : Glasgow (Hybrid working may be available after the probationary period) Salary : Competitive Benefits Job Type: Full-time Our client is a fast-growing IT solutions provider looking for an IT Support Technician to provide technical assistance to clients and internal teams. Key Responsibilities: Provide first-line technical support via phone, email, and remote access. Diagnose and troubleshoot hardware and software issues. Install and configure IT systems and applications. Maintain IT documentation and asset inventory. Escalate complex issues to senior IT engineers when necessary. What's on Offer: Competitive salary with career progression in IT. Hybrid working flexibility after probation. Training and certification opportunities. A dynamic and technology-driven work environment. Pension scheme and full benefits package. Who We're Looking For: Experience in IT support, helpdesk, or technical troubleshooting. Knowledge of Windows, Mac OS, and networking fundamentals. Strong problem-solving and customer service skills. Ability to work independently and prioritise support tickets. IT certifications (CompTIA, Microsoft, Cisco) are beneficial. This job could be of interest to jobseekers searching for the following roles: IT Helpdesk Technician, Desktop Support Engineer, Technical Support Analyst, IT Administrator, Service Desk Analyst. Ready to make a difference Apply today and take the first step in a rewarding career. ADZN1_UKTJ