An exciting opportunity has arisen for an enthusiastic, dynamic, highly motivated, hardworking individual to join a friendly and dedicated team. The job role is varied and requires individuals who can adapt well, manage all duties effectively and be able to work in a fast paced environment.
You will need to be reliable, flexible, and hard-working with excellent communication and IT skills. Delivery of deadlines is key to this role; you will be expected to work as a team member and also as an individual using your own initiative.
Main duties of the job
1. Manage and monitor patients through their treatment pathway ensuring compliance to RTT, cancer pathways and local waiting time standards.
2. Arrange minor oral surgery procedures within an appropriate time.
3. Work in a team based reception service providing support for each other and ensuring continuity of the service.
4. Act as a key point of liaison between patients, GPs, other staff and outside agencies.
5. Responsible for the day to day compiling of waiting lists, the co-ordination of scheduling patients and the effective utilisation of the minor oral surgery clinics.
6. Manage waiting lists ensuring compliance with local and national targets and the Trust’s Patient Access Policy.
Person specification
Skills
* Ability to communicate with, co-ordinate and liaise with a multidisciplinary team
* Ability to remain calm in a busy environment whilst working under pressure
* The ability to converse at ease with patients and provide advice in accurate spoken English is essential for the post
* Able to work as part of a team and individually
Experience
* 1 year experience in NHS environment
* Experience in Healthcare environment
Knowledge
* Understanding of Data Protection
* Knowledge of Allscripts
* Knowledge of medical terminology
Qualifications
* GCSE or equivalent passes in English Language
Other
* Confidentiality – The post holder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust Data Protection Policy
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