District Enforcement Limited are a leading supplier in Car Park Enforcement, Moorings Enforcement and Environmental Crime. We currently have 500 contracts across the UK and due to our continued growth within the Car Parking Industry. We are now recruiting for the position of Parking Enforcement Team Manager based in the Midlands. Previous Enforcement experience is preferred yet not essential, as full training will be given As a Parking Enforcement Officer Team Manager, you will be expected to be patrolling sites in accordance with an agreed deployment strategy. You will be working closely with senior management to ensure efficient monitoring and enforcement of the site is achieved. Using the most recent equipment you will be expected to issue PCN's (Parking Charge Notices) to all vehicles which are in contravention of the parking regulations set out on site. The Ideal Candidate will have: Management experience to enable you to manage a team of Parking Enforcement Officers effectively and efficiently undertaking regular reviews. Previous experience in a customer service role and handling difficult situations in a professional manner. The ability to communicate with offenders, often in demanding circumstances in a calm and assertive manner. Deal with members of the public from all cultures and backgrounds in a diplomatic and professional manner. Be resilient, as some interactions with offenders can become confrontational. The ability to defuse hostile situations in a professional manner. Must enjoy working in the outdoors and in all weather conditions Work under pressure, independently or as part of a team and on own initiative to carry out the enforcement role. Excellent communication skills are required both written and spoken Will be physically fit as you may be required to carry out foot patrol for prolonged periods. You will be required to work 37.5 hours per week, Monday to Sunday (including Bank Holidays), flexibility for the role is essential. If you are the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch. Please note that due to the nature of the role applicants are required to drive so a Full UK Driving Licence is Essential. We believe that working for District Enforcement is great. We are always thinking of creative ways to give more to our employees. Please find some of our current benefits below: Flexible Working Hours Up to 28 days holiday per annum (includes BH) Increased holiday entitlement based on length or service Holiday Purchase Scheme Workplace Pension Free Uniform Access to Learning & Development Enhanced Sick Pay Employee Injury Insurance Please note that due to the nature of the role, all successful candidates will go through a DBS check prior to the commencement of employment (paid by the employer) and will also have to provide satisfactory references. Salary: £26,325