Full time, 37 hours a week. Working a four-week rolling rota, working 9am to 5pm and one late shift (12pm to 8pm) a week. Will include one in four Saturdays 9am to 4.30pm
£23,775 progressing to £25,027
Hampshire Social Inclusion Fareham and Gosport, and Community Support - provides supported accommodation to adults, who are homeless or at risk of homelessness across three locations. Each is tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Fareham and Gosport.
Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living as well as preventing evictions.
Although this can be a challenging role, it’s also very rewarding. You’ll gain a variety of experiences from running client activities to life skills projects. If you love working with people and making a difference, then please apply.
MAIN RESPONSIBILITIES
* You will have your own caseload of clients to manage within the community and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.
* You will mediate and or negotiate with existing housing providers to ideally prevent homelessness.
* You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
* You will help clients with the practicalities of moving to new accommodation such as contacting energy suppliers.
* Help individuals develop practical skills further in areas such as budgeting, shopping, cooking, housework, laundry, health and hygiene.
* Carry out drop-in surgeries at designated locations.
* Liaise with colleges, training agencies, employers to help people to gain access to education, find work or maintain their benefit entitlement.
* Any other reasonable duties required in the interest of the organisation.
* Maintain client records using relevant systems to a good standard.
* Work in accordance with the Health and Safety regulations and all policies and procedures.
* Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern.
* Work flexibly across all areas of operation where required and prior notice given.
* Any other reasonable task as requested by a member of staff.
KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING
Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better.
* Clear verbal and written English.
* Good IT and keyboard skills.
* Polite, assertive manner, ability to self-motivate.
* Passion for working in a client/customer facing role.
* Knowledge of the benefits system and tenancy legislation.
* Have an interest and genuine concern for homelessness and related issues.
* Knowledge of voluntary and statutory agencies.
* A full driver's licence and access to your own vehicle is essential for this role.
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
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