Service Engineering ManagerOtley£50,000 - £60,000 + car allowance and benefitsOverview:Our client is an aftercare service engineering business providing servicing, refurbishment, modifications and maintenance on food manufacturing machinery. They are now looking for a Service Manager who will lead a team of field service engineers covering customer equipment in the UK and overseas. Key Responsibilities:
* Manage and schedule a team of field service engineers planning and allocating their workload in response to customer requirements.
* Recruit and develop a team to carry out all service and maintenance requirements.
* Ensure team members are adequately trained to carry out the necessary work on customer equipment, this could be electrical, mechanical and combustion engineering.
* Maintain close day to day contact with the team to gain accurate understanding of resources and allocation of time.
* In busy periods, operate as a Service Engineer.
* Ensure the team complete and deliver all of the necessary paperwork and administration.
* Monitor team performance and drive continuous improvement.
* Drive continuous improvement in service processes, quality, and customer satisfaction.
* Manage spare parts inventory and liaise with suppliers as needed
Person Specification:
1. Either a very well established service engineer looking to take the ...