Posted: 07/03/2025 - Application Deadline: -
About Baringa:
We set out to build the world’s most trusted consulting firm – creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector.
You’ll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick – slotting seamlessly into their teams and being proudly geeky about solving their challenges.
As a Certified B Corporation, we've proven that we've built social and environmental good into every bit of what we do.
We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made.
Our Client Subscriptions team are looking for an experienced Operations Coordinator to join the team.
What you will be doing
* Set up standard project agreements with clients, liaising with our Legal teams for expert inputs and completion where applicable.
* Track and facilitate individual assignments from set up through to invoice and payment using our existing processes and systems.
* Follow up on outstanding client payments related to GTM group work, building positive client relationships to ensure prompt payment of invoices, quick debt recovery, and to enable follow on work.
* Manage our subscription register – ensuring all records and details are up to date and accurate, including the correct assignment of client leads and report issuance, subscription renewals, etc.
* Supporting the European & APAC teams on the above, occasional support required for Australian team.
* Own the central Tenders mailbox. This includes processing new messages in a timely manner, engaging with key team members to ensure maximum response time, and identifying potential opportunities for other Baringa Business Units.
* Manage and refresh GOV ITT (‘Invitation to Tender’) distribution lists to ensure efficient internal ITT communications and responses.
Your skills and experience
* Expert relationship building and network creation – internally and with clients
* Ability to work across all levels with impact, effectiveness and influence
* Proactive in pre-empting, identifying, resolving and escalating issues
* Self-sufficient, self-starter – able and happy to work with minimal supervision from senior stakeholders
* Expert communication skills (written and oral), with an excellent telephone manner and the ability to communicate at all levels
* Numerate and comfortable working with spreadsheets and financial trackers and so on
* Expert in planning, administrative and organisational skills with excellent attention to detail
* Must be able to manage fast-paced movement of requests, whilst understanding priorities
* Good team player, works collaboratively to achieve goals and objectives
What a career at Baringa will give you
Putting People First.
Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include:
* Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.
* Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.
* Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.
* Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.
* Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.
Diversity and Inclusion.
We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.
An award-winning workplace.
You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all.
Using business as a force for good.
At Baringa we believe that everyone creates a lasting impact when you put people - customers, employees, investors, suppliers, and society – first. Our B Corp certification shows that we’ve met and held ourselves accountable to high standards of social and environmental performance and transparency.
Join us
All applications will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.
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