Job summary This is an exciting opportunity for an experienced Administrator to join the team to provide admin support and services for the practice. Please note this is an afternoon position so please only apply if you are able to commit to this. Main duties of the job We are looking for a motivated Administrator who is passionate about providing high quality healthcare and tackling the role in new and exciting ways. We want you to come and work alongside an already motivated and inspiring practice team of like-minded and varied professionals. About us We are currently a two site practice based in a beautiful part of West Yorkshire and the successful candidate would be working across both sites. The surgery is extremely well-established, friendly, supportive and inclusive. We have a growing practice size of approximately 15,700 patients currently based over the two sites which are located within ten minutes of each other. We are committed to the well-being of our patients and staff and always welcome new ideas to improve patient care. We are very proud to have an excellent reputation in the local area, providing very high standards of care and currently rated Good by CQC. We take an active part in our PCN (Lower Valley PCN) and the LMC with one of our GP Partners currently the Clinical Director of our PCN and one of our team who is on the LMC board. The practice uses TPP SystmOne clinical system. Date posted 24 October 2024 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Part-time Reference number A4539-24-0007 Job locations Northowram Surgery Northowram Green Halifax West Yorkshire HX37JE Kos Clinic Roydlands Street Halifax West Yorkshire HX38AF Job description Job responsibilities The post holder will be expected to undertake all the normal duties and responsibilities associated with an Administrator working within primary care. Duties include but not limited to: Answering general enquiries Accessing, recording and updating patients details/results Inputting computer data items of medical history, prevention and therapy. Read code information from correspondence Scanning and input of letters, forms, results onto Systm One Return of medical records to PCSE in accordance with requirements Maintenance of paper and electronic medical records Monitor practice recall/review systems for agreed quality marker. Make further appointments accordingly e.g. Diabetic Eye Screening programme Dealing and action of requests for access to medical records from varying sources Liaison with involved parties for appointment of medicals and ensuring the necessary charges are applied Monitor data input and report discrepancies to Administration Lead Liaise with other NHS agencies To attend staff meetings and time out events. To participate through the Practices individual performance review. To provide cover for administration duties as and when required for holiday, sickness and other absences. Job description Job responsibilities The post holder will be expected to undertake all the normal duties and responsibilities associated with an Administrator working within primary care. Duties include but not limited to: Answering general enquiries Accessing, recording and updating patients details/results Inputting computer data items of medical history, prevention and therapy. Read code information from correspondence Scanning and input of letters, forms, results onto Systm One Return of medical records to PCSE in accordance with requirements Maintenance of paper and electronic medical records Monitor practice recall/review systems for agreed quality marker. Make further appointments accordingly e.g. Diabetic Eye Screening programme Dealing and action of requests for access to medical records from varying sources Liaison with involved parties for appointment of medicals and ensuring the necessary charges are applied Monitor data input and report discrepancies to Administration Lead Liaise with other NHS agencies To attend staff meetings and time out events. To participate through the Practices individual performance review. To provide cover for administration duties as and when required for holiday, sickness and other absences. Person Specification Experience Essential Experience of administrative duties Desirable Experience of working in a healthcare setting Experience using Systm One Experience using PATCHS Qualifications Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Polite and confident High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Person Specification Experience Essential Experience of administrative duties Desirable Experience of working in a healthcare setting Experience using Systm One Experience using PATCHS Qualifications Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Polite and confident High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Northolme Practice Address Northowram Surgery Northowram Green Halifax West Yorkshire HX37JE Employer's website https://www.thenortholmepractice.co.uk/ (Opens in a new tab)