What you will do in your working day
As an Academy Apprentice, you will have an opportunity to learn multiple roles within our Trade Depot.
Your key responsibilities will include:
* Dealing with customer sales at the trade counter and over the telephone
* Making outgoing calls to existing account holders to promote new products and offers
* Working in the warehouse dealing with incoming deliveries, stock control and despatch of goods to our customers
* Processing customer orders and taking delivery of goods and the basic administration related to these functions
* Maintaining technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot
* Communicating with various internal and external customers to build relationships and provide a high-quality service that encourages repeat business
The training you will be getting
Level 2 Trade Services Apprenticeship Standard:
* Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship
* How training will be delivered is to be confirmed
What to expect at the end of your apprenticeship
* At Howdens, there are great opportunities to progress into one of many key depot roles including sales and management