Working closely with the Sales Director, Sales Specialists and Marketing team, the Inside Sales Advisor is the front line of the sales operation and is responsible for proactively generating leads from researching, cold calling, personal networks, events, seminars or any other relevant activity. The role will also involve following up on marketing qualified leads generated through the company website, handle inbound telephone enquiries and manage and instigate live chat on your set day. The Inside Sales Advisor will follow the company sales cycle and call quality structure to ensure that weekly and monthly targets are met.
Being at the front of the sales function, the Inside Sales Advisor influences what opportunities are passed to the relevant Regional Account Manager and determine what good opportunities look like. The Inside Sales Advisor will make follow up calls to the Regional Account Manager to ensure that all relevant information is filled in and moved to correct stages on the CRM system to ensure commissions can be paid once meetings have taken place. This role is a steppingstone into our regional sales roles
Duties and responsibilities:
* Communicating with current clients and making outbound calls to potential clients.
* Responsible for meeting monthly appointment targets generated through researching, cold calling, email campaigns, Linkedin, Marketing-generated leads and events.
* Working through email campaigns with telephone follow ups.
* Responsible for meeting daily call targets.
* Continuously build and maintain pipeline.
* Understanding client needs and identifying sales opportunities.
* Maintain accurate records on the CRM system of all correspondence with leads and opportunities including updating incorrect contacts or adding new points of contact within a company.
* Demonstrating resilience when objection handling.
* Explaining at a high level the key features of our products and services.
* Keeping up to date with product and services
Experience and Skills / Attributes Required:
* Engineering graduate background looked upon favourably.
* Previous experience in outbound call centre or related sales position preferred.
* Knowledge of SOLIDWORKS or another 3D CAD system preferred.
* Highly motivated, competitive and enthusiastic to achieve results.
* Resilient, patient and calm in their approach.
* Excellent communication skills both verbal and written.
* Maintains a positive outlook.
* Active listening skills.
* IT literate, good knowledge of MS Office suite and CRM software.
* Effective influencing skills and objection handling.
* Excellent sales and negotiating skills.
* Strong organisational skills.
* Ability to identify client needs.
* Commercially astute.
* Team player who shares best practice and builds relationships across departments.
* Takes personal responsibility for self-development
How to apply:
Please send your C.V. and covering letter to jade.craig@abgi-uk.com
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