If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application. Brentknoll Veterinary Centre are recruiting for an experienced Patient Care Assistant to join their team based in Worcester. This position will give you the opportunity to grow and develop your skills in veterinary and client care. This position is a permanent full-time role working 40h per week. We are seeking an experienced PCA who has a passion for animal welfare and keen to develop their knowledge and experience within the veterinary industry. Assisting Veterinary Surgeons in consult. Cleaning, disinfection and preparation of patient accommodation. Actively maintain the hospital and follow infection control procedures. This will include sterilising and deep cleaning among other duties. Assist with reception and client care, including answering the telephone, dealing with enquiries, booking procedures and taking payments. Assist Veterinary Surgeons, Veterinary Nurses, and support staff where and when required. Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding and empathetic. Previous PCA/VCA experience is essential, ideally a minimum of 6 months. Benefits 25 days annual leave plus Birthday Day (non-contractual) Life assurance 4 x salary Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice Enhanced Sick Pay Enhanced Family Leave E-cars Salary Sacrifice (perm only) Cycle to Work Scheme Salary Sacrifice (perm only) Refer a Friend Pet Insurance Discount Discount Platform – Benefits Hub Reduced Gym Membership (Pure Gym) Associate Assistance Programme Eye Care Scheme Headspace Annual Flu Voucher We are a long-established veterinary hospital based in Worcester, that specialises in family pets and small animals, covering primary care and referrals. Accredited with a Silver Cat Friendly Clinic award and RCVS Small Animal Veterinary Hospital accreditation, we are able to provide the best quality care within our practice. We are also proud to be a training practice which means we are committed to supporting learning and development. Our team is dedicated, friendly, and always willing to go the extra mile for any client or patient. At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. LI-ST1 LI-Onsite We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at careerslinnaeusgroup.co.uk