Technical Cleaner
Ladder level: 1
As a Technical Cleaner, your primary focus will be ensuring that our laundry equipment, machinery, and overall facility are clean, well-maintained, and safe for use. You will be responsible for performing cleaning tasks and supporting the smooth operation of the Oxwash facility, working in line with defined safety and operational standards.
KEY RESPONSIBILITIES
1. Safety:
o Responsible for adhering to the Oxwash safety standards.
o Responsible for using PPE correctly.
o Responsible for reporting all accidents, incidents and near misses that you witness or are aware of to the Management Team.
2. Personal development:
o Take every opportunity to become an expert in the cleaning and maintenance processes at Oxwash.
o Familiarise yourself with all cleaning procedures and machinery, ensuring you can perform your role to the highest standard.
o Be proactive in identifying areas for improvement in cleaning procedures and equipment care.
3. Inventory:
o Report low stock of cleaning consumables or cleaning tools.
o Communicate any missing items or equipment malfunctions to the Shift Manager or Maintenance Manager.
o Be responsible for assisting with minor maintenance and upkeep of the cleaning equipment.
4. Operations:
o Execute cleaning tasks according to the standard operating procedures (SOPs).
o Support the overall goals of Oxwash by maintaining a clean, safe, and organised working environment.
o Assist with deep cleaning of machinery and equipment, as well as performing regular routine cleaning and inspections.
5. Quality and customer experience:
o Ensure that all machinery is cleaned thoroughly and functioning correctly to meet Oxwash’s quality standards.
KEY QUALITIES AND COMPETENCIES
1. Technical competency
2. Specialist and technical knowledge
3. Working H&S knowledge
4. Strong understanding of cleaning practices and the technical care of laundry equipment.
5. Technology, automation and innovation
6. Tech literacy: Oxwash uses various software tools to manage operations, including Slack and Notion. You should be comfortable using these tools for internal communication and tracking maintenance or cleaning tasks.
7. Leadership and collaboration
8. Collaboration - Oxwash thrives on teamwork and the exchange of ideas. You will use collaboration skills to build and cultivate effective professional working relationships with your team and other shifts.
9. Communication - Use excellent written and verbal communication skills when liaising with internal and external stakeholders and colleagues.
10. A strong work ethic.
Sustainability and values
1. Sustainability - You are expected to be a champion for sustainability initiatives and improvements and incorporate this in the way we process laundry.
2. Values - You are expected to embody our values of creativity, excellence and integrity.
3. Caring: Care is at the centre of everything we do; care for our team, the garments we hope to extend the life of, the planet, and our customers. You will be empathetic by nature and driven to address the climate crisis and remove the damage of laundry on our clothes, the planet and us.
KEY RELATIONSHIPS
1. Maintenance Manager: You will report directly to the Maintenance Manager, who will oversee any technical maintenance needs and ensure that cleaning and maintenance tasks align with machinery performance.
2. Shift Manager: The Shift Manager is responsible for the overall operations of the shift. They will guide and support your role in maintaining high standards of cleanliness and operational efficiency.
3. Warehouse Operatives and Delivery Drivers: You will liaise with warehouse staff to ensure that the facility is clean and safe for the efficient processing of laundry. You will also coordinate with the logistics team to ensure that any customer orders requiring specific equipment care are handled properly.
KEY OBJECTIVES
1. Ensure Cleanliness and Safety: Maintain high levels of cleanliness and safety within the facility by cleaning machinery and workspaces as per SOPs.
2. Contribute to Operational Efficiency: Play a crucial role in ensuring the laundry processing facility remains operational by ensuring all equipment is cleaned, maintained, and functioning properly.
3. Support Sustainability Efforts: Help drive sustainability initiatives by using environmentally friendly processes to reduce Oxwash’s environmental footprint.
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