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CUSTOMER SERVICE ADVISORS
KNUTSFORD
IMMEDIATE STARTS AVAILABLE
£13.00 per hour
Ongoing 3 months+
We are looking for three enthusiastic Customer Service Advisors to join a dynamic team on an exciting project. In this role, you will work closely with our existing customers as they transition to a new system, assisting with account conversions.
Key Responsibilities:
1. Make outbound calls to customers to highlight product benefits.
2. Identify opportunities to boost customer satisfaction.
3. Build strong relationships by understanding customer needs.
4. Identify upselling opportunities to enhance satisfaction and increase revenue.
5. Achieve and exceed retention targets and KPIs, contributing to company growth.
Requirements:
1. Proven experience in customer service or sales with a track record of meeting or exceeding targets.
2. Excellent verbal communication skills, with the ability to address customer concerns effectively.
3. Ambitious, results-driven, and passionate about achieving personal and team goals.
4. Adaptable to changing customer needs and able to adjust sales strategies.
5. Collaborative and team-oriented.
If you are interested in this role please apply directly or send your CV to EllieCkpir.co.uk. You can also call Ellie on 01270589943.
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