�? 12 Month Fixed Term Contract - Join Our Clients Team as a Logistics Coordinator �? Location: Redditch Contract Length: 12-15 Months Salary: £27,000 - £29,000 Hours: 9:00 AM - 5:30 PM (Monday to Thursday), Early Finish at 3:30 PM on Fridays Hybrid Working: Office days on Tuesday and Wednesday Are you ready to be the heartbeat of our clients customer service team? We're looking for a dynamic and enthusiastic Logistics Coordinator to join our clients family business. If you have a passion for delivering exceptional customer experiences and thrive in a fast-paced environment, this is the perfect role for you What You'll Do: Be the First Point of Contact: Engage with both UK and international customers, ensuring their satisfaction every time. Manage Orders: Oversee the entire process from input to delivery, ensuring accuracy and efficiency. Communicate Clearly: Keep customers informed and manage their expectations with transparency. Collaborate: Work closely with Supply Chain and other departments to manage promotions and peak periods. Problem-Solve: Address issues proactively to prevent service disruptions. Build Relationships: Develop strong connections with customers and hauliers to ensure seamless deliveries. About You: Customer Service Pro: Experience in a similar role within the logistics industry is a plus. Detail-Oriented: Excellent attention to detail and organisational skills. Team Player: Strong interpersonal skills and the ability to work well with others. Proactive: Forward-thinking and motivated to continuously improve. Reliable: Consistently deliver excellent results under pressure. Tech-Savvy: Proficient in Excel and comfortable with various systems. Our Values: Results First: Stay focused and energised, always delivering your best. Customer-Friendly: Be approachable and provide accurate, timely information. Integrity: Keep promises and communicate openly. Solution-Oriented: Overcome challenges with innovative ideas. Passionate: Deliver consistent, happy customer experiences. Professional: Care about our people, environment, and workplace. Memorable: Exceed expectations and delight our customers. Why You'll Love Working Here: Family Atmosphere: We take our responsibilities to our staff and customers seriously. Work-Life Balance: Enjoy a hybrid working model (2 days in the office) with early finishes on Fridays. Growth Opportunities: Support for personal development and career progression. Supportive Team: Share best practices and contribute to a collaborative environment. Ready to make a difference and join a team that values your contributions? Apply now and be part of our exciting journey