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Advanced Specialist Pharmacist Pre-Assessment Clinic, Bedford
Client: Oxleas NHS Foundation Trust
Location: Bedford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 8517983c20de
Job Views: 8
Posted: 03.03.2025
Expiry Date: 17.04.2025
Job Description:
Job overview
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join us as Lead Pharmacy Technician - Dispensary to lead the Dispensary service at Bedford Hospital. This is a 12 month fixed term post.
This challenging role requires the post holder to demonstrate excellent leadership and organisational skills. The ability to prioritise and independently manage your own workload is also a requirement of the role.
The post holder will also be the line manager for a number of staff within the Pharmacy department.
This is an exciting time to join the department as we expand our Senior Dispensary Team.
The successful post holder must be registered with The General Pharmaceutical Council as a Pharmacy Technician. They should be an Accredited Checking Technician.
Main duties of the job
* Lead and manage the co-ordination and organisation of day-to-day work of pharmacy dispensary staff as requested by the Principal Pharmacy Technician - Dispensary.
* Prioritise work and redirect dispensary based staff to work in appropriate areas, ensuring flexibility in their duties.
* Work with the Principal Pharmacy Technician - Dispensary to build and maintain a team approach to service requirements.
* Accountable for the quality of their own work and the day-to-day performance of staff in their area.
* Assist with the planning and introduction of service developments.
* Manage specific members of the Dispensary Team as assigned by the Principal Pharmacy Technician - Dispensary.
* Manage the day-to-day operation of the electronic controlled drug management system and related processes.
* Be the Dispensary lead for the Prescription Tracking System (PTS), addressing any issues/problems that may arise.
Working for our organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region, you will have access to a programme of high quality training and development to help you grow your career. We have state-of-the-art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when a sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.
Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.
Detailed job description and main responsibilities
* Ensure excellence in standards of customer care maintaining a strong patient focus.
* Supervise and manage the day-to-day activities of the dispensary, seeking support from the Principal Pharmacy Technician - Dispensary when required.
* Manage the technical elements of the dispensing process carried out by the team of pharmacists, technicians, pre-registration technicians, senior pharmacy assistants, and trainee pharmacists.
* Personally receive prescriptions into dispensary, ensuring prescription charges are collected where appropriate.
* Participate in the labelling and dispensing of inpatient, outpatient, controlled drugs, day case prescriptions, and discharge prescriptions in accordance with departmental procedures.
* Support staff in problem-solving that arises, including contacting other healthcare professionals.
* Be the named line manager for a number of staff as determined by the Principal Pharmacy Technician - Dispensary.
* Monitor near-miss dispensing error rates and report and devise strategies to resolve any problems or training gaps identified.
* Participate and support the Principal Pharmacy Technician - Dispensary in the investigation of dispensary-related incident reports (near-miss and trust-wide).
* Ensure the efficient running of the Robotic dispensing machine in conjunction with advice from the Lead Pharmacy Technician for IT and Automation.
* Manage the day-to-day operation of the outpatient payment kiosk.
* Manage the day-to-day running of the electronic controlled drug management system and related processes.
* Attend meetings as a representative of the department and disseminate information to other staff.
* Chair weekly dispensary meetings.
* Participate in all dispensary operations including supporting external services.
* Manage the dispensary rotas alongside the Principal Pharmacy Technician - Dispensary.
* Monitor the service regularly and identify necessary changes to maintain a high-quality responsive service.
* Support the Principal Pharmacy Technician - Dispensary/Principal Pharmacist, Operations/Head of Pharmacy with the development of the service.
* Collect, record, and summarise performance data to meet locally agreed standards for timeliness, accuracy, stock control, and customer satisfaction.
* Supervise and support all persons working in the dispensing areas and ensure they receive relevant training.
* Be responsible for stock management and ongoing daily stock reviews.
* Ensure a robust induction process for all new staff required to work in the dispensary.
* Maintain staff training records.
* Support Principal Pharmacy Technician - Dispensary in dispensary CPD sessions and education and training within the dispensary team.
* Ensure regular dispensary Controlled Drugs stock checks are carried out and all discrepancies are identified and resolved immediately.
* Participate in the Accredited Checking Technician Scheme to conduct final dispensing accuracy checks.
* Be an educational supervisor for staff undertaking the ACPT course.
* Participate in the training and assessment process of trainee Pharmacists and Pre-registration Pharmacy Technicians.
* Write and update dispensary procedures.
* Counsel individual patients regarding the correct use of medicines and assist in training staff in patient counselling.
* Contribute to the Quality Assurance of all pharmacy services by ensuring effective systems of work are used.
* Cover the duties of colleagues when necessary.
* Assist in staff recruitment and appraisal system in conjunction with the Principal Pharmacy Technician - Dispensary.
* Manage and monitor housekeeping rota.
* Perform any other duties as determined appropriate by the Principal Pharmacy Technician - Dispensary, the Head of Pharmacy, or their deputies.
* Undertake further training opportunities, including continuous professional development in personal time.
* Participate in late, weekend, and bank holiday rotas.
Person specification
Qualifications
* Registered with the General Pharmaceutical Council (GPhC)
* BTEC National Diploma in Pharmaceutical Science, NVQ level 3 Pharmacy Services or equivalent
* Accredited accuracy checking technician
* Educational supervisor for ACPT
* Leadership and Management qualification or equivalent experience
Experience
* Competence in medication counselling of patients
* Experience of dispensary services and service development
* Formulation of standard operating procedures
* Customer-oriented experience
* Training, mentoring, and supervision of staff
* Staff recruitment
* Significant hospital experience of a range and level relevant for the post
* Experience of Team Leading
* Conducting and supervising audits
Knowledge
* Up to date knowledge of current legislation and accepted standards of practice, pharmaceutical guidance, and Medicines Optimisation
* Good IT literacy skills to be able to use computers in all aspects of the job
* An understanding of incident reporting and risk management systems
* Ability to deal with complaints from patients and other healthcare staff
* Understanding of the importance of monitoring quality of service and clinical audit skills
Personal Skills
* Strong team working skills and ability to work effectively with other teams
* Good verbal and written communication skills
* Able to thrive on development/change
* Ability to lead a team
* Self-motivated and organised
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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