Join us and help deliver the exceptional, every day.
Lead Our Team as a Control Shift Manager – £35, per Year!
Are you an experienced leader with a passion for operational excellence and team development? We're looking for a proactive and detail-oriented Control Shift Manager to join our National Operations Centr e in Northampton .
Do you thrive in a fast-paced environment? Can inspire your team to deliver outstanding results? can you excel in communication? this could be the perfect opportunity for you!
What You'll Do:
1. Lead & Develop Your - Team Manage a team working across both day and night shifts, ensuring consistent performance and high morale. You'll conduct meaningful monthly one-to-ones, setting SMART objectives to drive continuous development and team success.
2. Drive Operational Excellence - Oversee the booking of over, shifts per month, ensuring all shifts are adequately staffed to meet client needs. You'll manage additional ad-hoc shifts, ensuring swift and accurate response, and maintain high standards across all operational processes.
3. Proactive Management & Problem Solving: - In this fast-paced environment, you'll anticipate potential issues and adapt quickly to changing priorities. Your ability to leading by example, prioritize workloads, and ensure efficient operations will be key to maintaining exceptional service delivery.
4. Communication & Reporting - Maintain clear and professional communication with team members, senior management, and clients. You'll ensure daily reports are accurately compiled and distributed, and deliver comprehensive monthly reports detailing team performance, actions taken, and objectives met.
5. Foster a Positive Team - Environment You'll engage with your team to maintain high morale, ensuring that every shift is run to an exceptional standard. Your leadership will create a supportive and collaborative environment where everyone can succeed.
What We're Looking For:
6. Proven Leadership Experience: Strong background in managing teams within a fast-paced, operational environment.
7. Exceptional Communication Skills : Ability to articulate complex information clearly and concisely, both verbally and in writing.
8. Attention to Detail: High standards of accuracy and quality in all aspects of your work.
9. Flexibility & Adaptability: Capable of managing multiple tasks simultaneously and adjusting priorities as needed.
10. Team Development: A commitment to fostering team growth and development through regular feedback and goal-setting.
Why Join Us?
11. Competitive Salary: Earn £35, per year, working an average of 42 hours per week on a 4-on, 4-off shift pattern.
12. Leadership Opportunity: Take charge of a dynamic team in a key operational role, with the chance to make a significant impact.
13. Professional Growth: We offer comprehensive training and opportunities for career advancement in a supportive environment.
14. Collaborative Culture: Join a team that values teamwork, communication, and mutual support.
Apply Today!
If you're ready to take on a exciting and rewarding role as a Control Shift Manager, we want to hear from you. Apply now with your CV and cover letter, and take the next step in your career with us.
Don't miss out on this opportunity to lead a team where your skills and leadership will be recognized and rewarded.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.