Job Details:
Salary Range: GBP 40,476 : GBP 42,708 per annum
Work Location: Hampshire and Isle of Wight Fire and Rescue Service HQ, Eastleigh
Hours per week: 37
Contract Type: Permanent
Closing Date:2 December 2024
We are looking for a dedicated and diligent Data Manager (Systems Administrator) to join our team. Based in Fire Control at Service HQ, you will be responsible for ensuring the efficient management and integrity of the Control Data and systems function, reviewing and maintaining the data held in HIWFRS Fire Control Mobilising and Ancillary systems to deliver the required operational response, in the most effective and efficient manner.
Hampshire and Isle of Wight Fire and Rescue Service (HIWFRS) operates within the NFSP (Networked Fire Services Partnership) to enable the effective and efficient delivery of many services to the communities of Hampshire and Isle of Wight. Our Service is one of the busiest Fire and Rescue services in the UK, serving a population of nearly 2 million people. We employ around 1,700 people, 85 of these are Firefighters, the remaining 15 is made up by support staff.
Control is crewed 24 hours per day, 365 days of the year, and uses a variety of systems to handle 999 emergency calls from the public, mobilise resources and manage emergency incidents. It also uses a host of support systems that enable the efficient running of an emergency control room. This role will be instrumental in supporting, configuring and maintaining those systems.
We are looking for an individual with passion for high quality systems management and delivery, keen attention to detail and a sound understanding of ICT, GDPR and databases. Experience of SQL and systems administration are desirable, as is an understanding of emergency Fire Service operations. Due to the system 'hands:on' nature of the role, it is office based, with little flexibility/hybrid working available.
Role Duties include but are not limited to:
:Monitoring, amending and updating of existing databases
:Working collaboratively as part of the NFSP wide data team
:Creating response plans, action plans, profiles and accounts
:Extensive system manipulation and configuration
:Facilitate the changes to Ways of Working
:Updating databases with temporary promotions, new postings, address, rota and call sign details
:Dealing with information from the various local authorities
:Liaising with Alarm Receiving Centres (ARCs)
:Providing technical problem solving for Control with HIWFRS ICT engineers and suppliers
:Ensure all data held by Fire Control is compliant with the General Data Protection Regulations and to establish processes and procedures to maintain compliance
:Line Management
HIWFRS Benefits Include:
:29days annual leave, plus bank holidays when not rostered to work
:Local Government Pension Scheme
:Work within a friendly and supportive team
:Training and development opportunities available
:Access to internal network groups
:Free onsite parking
:Free access to on:site gym
:Emergency Services retail and leisure discounts, including Blue Light Card
Additional Information:
Control Data Manager
Job Description and Person Specification
HIWFRS Values:
:Reaching Further: Inspiring and challenging ourselves and others.
:Showing Respect: Fairness, honesty and integrity in everything we say and do.
:Supporting Others: Listening and acting with compassion and empathy.
:Playing Our Part: Recognising the contribution we all make.
Vetting Requirements:
This post is subject to a Standard DBS Check.
Contact Details for an Informal Discussion:
Michael Carpenter, Station Manager on or and Isle of Wight Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection pr